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SHIPPING & RETURN POLICY

Shipping Policy

We ship most items with USPS. Oversize and overweight items are shipped with Fedex.
We make every effort possible to make sure packages will not be damaged or lost but we have no control once they leave our hands.
We are NOT responsible for items that are damaged or lost during shipment. Insurance is highly recommended for all purchases, (please email us to purchase shipping insurance before shipping).
For shipments to Texas, 8.25% sales tax applies on the total, (including shipping and handling cost).
Local pick up is NOT available.

Return Policy

We can not guarantee serviceability or airworthiness of any item sold in eCrater. We do not accept returns for items sold "as is" or if an item does not fit your application or if an item case / housing, (where it applies), has been opened or altered in any way. All items are marked prior to shipping, and any tampering of an item, (beyond what is required for installation), will void return and the item will be returned to buyer by cod. We do not accept returns on any type of cut material sold (fiberglass, leather, etc.) or any manuals or any items shipped outside U.S.A. Items that qualify for returns MUST be returned within 10 days from receipt and MUST be in the condition they were received. A 15% return processing / restocking fee will apply to ALL returned items. Shipping and handling cost is not refundable.

General

We make every effort to provide accurate description and condition of our products as it is available to us at the time of listing each product. None of the products sold eCrater have been tested for functionality or operation unless stated otherwise. No documentation paperwork provided with any item unless otherwise stated on specific item description page. NONE of the items sold in eCrater are implied to be Airworthy. Airworthiness is to be determined only by the person or persons installing said item on Aircraft. Liability is limited and warranties are excluded to the greatest extent permitted by law, but shall, in no event exceed $100.00. For any breach of the terms and conditions set forth herein, our maximum liability shall not in any event exceed $100.00. By Making the purchase thru eCrater you agree to the terms defined on this page.
Last Updated: 9 Dec 2017 20:19:46 PST home  |  about  |  terms  |  contact
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